Our benefits
White-glove deployment
Our Launch Team manages project timelines and deliverables. When your site is ready our Deployment Team sets up each kiosk, makes sure everything works, and trains your local team on how to get the most out of Mashgin for each deployment.
3 minute response time
Our average response time to tickets is between 2 and 3 minutes. Reach us by phone, text, or email.
Global reach, local support
Mashgin’s support team is based in the U.S., Europe, and Australia. Our staff are your neighbors and understand your problems.
Accessible training materials
Whether training new staff or catching up yourself, Mashgin University makes learning Mashgin easy with short, entertaining how-to content. If you’re stuck on something, give us a call and we’re happy to help.
Hear from our clients
The Mashgin team's been fantastic for us. We are somewhat demanding, I'm told, and they have definitely jumped the hoops to make sure everything works perfectly. They've been a wonderful partner for us.
"I have a deep love for Mashgin and what it has done for our business."
General Manager for Aramark at John Deere
“With Mashgin lines are almost gone completely. Even on the busiest days they will only be 1-2 minutes.”
Senior Manager Food and Beverage
“Students really love the speed of service, the convenience, and that they don't need to give someone their credit card or talk to anybody if they don’t want to.”
Resident District Manager
"At a time when resources are stretched, having a secure retail location that’s available 24/7 with coffee, salads, sushi, and sandwiches has been an incredible hit with our team, especially those that work late nights and weekends."
VP of Ancillary Services
"We couldn't be happier with the decision to implement Mashgin kiosks at UT Austin's stadium. The results have been astounding. We have seen a significant reduction in line times, increased revenue and most importantly, an overall improvement in customer satisfaction. The fans are happy and that makes us happy. "
District Manager for Sodexo at UT Austin
"Once our customers try DK Touch-Less, they fall in love and don’t want to shop any other way. We’ve thus completely rethought our store experience, where in-store signage and associate greeters direct customer flow to these units."
Senior Vice President of Retail Sales
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"The unexpected surprise was that sales for October 2021 at that location exceeded sales for the entire 2019 season! We immediately ordered seven more Mashgins, and are in process of reconfiguring additional locations in the building to deploy the additional Mashgins."
VP, F&B Finance & Business Insights
"We are regularly surveying our fans, and they love how Mashgin lets them move through the lines so quickly. The LAFC home games have been sold out since 2018, and concessions are always in high demand. Getting those lines moving means more fans can get their snacks without missing out on the action on the field."
Chief Technology Officer
"The experience for our customers has been amazing. There are no lines. We just want to please our customers and Mashgin is helping us do that."
President
"I have a deep love for Mashgin and what it has done for our business."
General Manager for Aramark at John Deere
“With Mashgin lines are almost gone completely. Even on the busiest days they will only be 1-2 minutes.”
Senior Manager Food and Beverage
“Students really love the speed of service, the convenience, and that they don't need to give someone their credit card or talk to anybody if they don’t want to.”
Resident District Manager
"At a time when resources are stretched, having a secure retail location that’s available 24/7 with coffee, salads, sushi, and sandwiches has been an incredible hit with our team, especially those that work late nights and weekends."
VP of Ancillary Services
"We couldn't be happier with the decision to implement Mashgin kiosks at UT Austin's stadium. The results have been astounding. We have seen a significant reduction in line times, increased revenue and most importantly, an overall improvement in customer satisfaction. The fans are happy and that makes us happy. "
District Manager for Sodexo at UT Austin
"Once our customers try DK Touch-Less, they fall in love and don’t want to shop any other way. We’ve thus completely rethought our store experience, where in-store signage and associate greeters direct customer flow to these units."
Senior Vice President of Retail Sales
"The unexpected surprise was that sales for October 2021 at that location exceeded sales for the entire 2019 season! We immediately ordered seven more Mashgins, and are in process of reconfiguring additional locations in the building to deploy the additional Mashgins."
VP, F&B Finance & Business Insights
"We are regularly surveying our fans, and they love how Mashgin lets them move through the lines so quickly. The LAFC home games have been sold out since 2018, and concessions are always in high demand. Getting those lines moving means more fans can get their snacks without missing out on the action on the field."
Chief Technology Officer
"The experience for our customers has been amazing. There are no lines. We just want to please our customers and Mashgin is helping us do that."
President
