Resort guests are always excited to get on mountain and Winter Park doesn't want them losing any time in the concessions line. Daryl talks through how throughput and limiting waiting are key ways to measure mountain dining.
Guests gravitate towards spicy foods and pickle-flavors for snacks. For full meals "animal style" burgers and local brews refuel skiers for their second half of the day.
Sudden shifts in weather can have big impacts on guest count and staffing needs. At the same time, local events can lead to a sudden influx in business that resorts needs to prepare for if they want to capture more revenue.
One of the biggest struggles for seasonal staff is finding affordable housing near the resort. Daryl's team helps allay this issue by being a resource in new team member's housing search.