Frequently Asked
Questions

For more information on how to get Mashgin, please contact us at: contact@mashgin.com

How does Mashgin work?

The Mashgin Visual Checkout Kiosk uses the latest in A.I. image recognition to visually identify items so that your customers don't have to.

No more juggling items trying to find barcodes, then searching through menus for something that doesn’t scan. With Mashgin, customers place their items onto the surface, pay, and go. No assistance required.

What benefits does Mashgin have to offer?

Visual checkout makes it faster for customers and easier for operators. The benefits are:

  • Identify non-packaged items, like produce or prepared food, without applying a label.
  • Recognize multiple items at once.
  • Easier for customer to “scan”: no need to find where the barcode is.
  • Ability to use countless other label ID methods, from extremely reliable DotCodes to color-distinguishing modifiers.
  • Infinitely adaptable to future identification methods, no hardware updates required.
How does Mashgin recognize items without barcodes or RFID?

We use cameras to see items and computer vision to identify them.

Barcodes are currently the most widely used item ID method. Barcode scanning is also a form of visual identification, but only enough to recognize the unique black-and-white bar pattern and output the associated 11-digit code.

By using everyday cameras, it’s possible to read all the visual information an item already contains like the colors, shapes, sizes, and other features. This is more than enough to uniquely identify an item—the same way people do.

What space and technical requirements do I need in order to have Mashgin at my location?

You just need power outlets and a network connection to have a Mashgin kiosk fully operational at your location. Mashgin recommends a countertop footprint of 46” x 32” for each kiosk for maximum efficiency.

What does Mashgin cost?

Mashgin Kiosks are sold as a service rather than a hardware purchase. Here's what's included in that service for every kiosk:

  • Mashgin Kiosk with all necessary peripherals
  • Mashgin proprietary computer vision software
  • Cloud hosting and administration
  • Ongoing software updates and upgrades
  • Menu assessment
  • Management training
  • System monitoring and Support
  • Reporting and basic data API integration

Get a quote by contacting us at: contact@mashgin.com